1. Introduction

This Cancellation and Refund Policy outlines the conditions and procedures under which you may cancel your subscription or request a refund for services provided by Research Bunny. By subscribing to any of our services, you agree to this policy.

2. Subscription Terms

Research Bunny offers both monthly and annual subscription plans. Each subscription begins as soon as your initial payment is processed and will automatically renew at the end of each billing cycle unless canceled.

• Monthly Plan: Your subscription will renew monthly at the current subscription rate unless you cancel.
• Annual Plan: Your subscription will renew yearly at the current subscription rate unless you cancel.

3. Payment Methods

You authorize Research Bunny to store and charge the provided payment method(s) for recurring payments. If the primary payment method fails, we may charge any backup payment method in your account. Failure to provide a valid payment method may result in suspension of services.

4. Cancellation Terms

Monthly Subscriptions

• Cancellation Timing: You can cancel your subscription at any time via your Research Bunny account or by contacting customer support.
• Refunds:
• If canceled within 7 days of the initial order, a full refund will be provided.
• Cancellations made after the 7-day period are non-refundable, and service will continue until the end of that month’s billing period.

Annual Subscriptions

• Cancellation Timing: You can cancel your annual subscription at any time via your Research Bunny account or by contacting customer support.
• Refunds:
• If canceled within 7 days of the initial order, a full refund will be provided.
• After the 7-day period, the payment is non-refundable, and service will continue until the end of the contracted term.

5. Termination for Cause

Research Bunny reserves the right to terminate any subscription for cause under the following conditions:

• Material breach of the terms by the user, which is not cured within 15 days of notification.
• Engagement in activities that negatively affect Research Bunny, our users, or third parties.

In such cases, refunds for prepaid but unused services will be issued if Research Bunny terminates the subscription for cause.

6. Suspension of Services

Research Bunny may suspend services without prior notice under the following circumstances:

• Prohibited Acts: Any use of the platform that violates laws or regulations.
• Non-Payment: If payment is not made within 7 days of notice, access to the subscription services may be suspended.
• Harmful Usage: In cases of denial-of-service attacks, security vulnerabilities, or excessive bandwidth consumption, we reserve the right to suspend access.

7. Refund Process

To request a refund, please contact Research Bunny customer support through the following:

• Email: [email protected]
• Phone: +1-416-857-1458

Refunds, when applicable, will be processed within 10 business days from the date of request.

8. Changes to the Policy

Research Bunny reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be communicated to subscribers via email, and the updated policy will be available on the Research Bunny website.